Holland & Barrett and TPRG to use Fourth’s workforce management technology

Forth workforce management

Holland & Barrett and Theo Paphitis Retail Group announce new workforce management systems partnership with Fourth to evolve the employee experience

Holland & Barrett have announced today that they will partner with Fourth, the leading global software provider for the retail and hospitality sectors. Both Holland & Barrett and the Theo Paphitis Retail Group (TPRG), which includes popular high street brands Robert Dyas, Ryman, and Boux Avenue, have confirmed their partnership in an effort to improve their employee’s experience with the companies.

Fourth are a digital workforce management, payroll, and HR solution for the global retail, restaurant, and hospitality industries. Fourth’s aim is to provide insights and solutions to businesses on the way in which costs can be better controlled to scale profitability and importantly improve employee engagement.

This partnership will see its cutting-edge workforce management technology implemented in over 1,000 stores across the UK for almost 10,000 employees of Holland & Barrett and TPRG. Sebastien Sepierre, Managing Director- EMEA at Forth, commented, “This is a huge step for us here at Fourth. With both Holland & Barrett and TPRG investing in Fourth to take forward their workforce management, we are proud to be bringing our technology to the support of their workforces in the near future and seeing the positive impact it has during this incredibly important time for the retail sector.”

In 2022, Fourth will help streamline and modernize the businesses, including software programs such as Fourth Engage, MySchedules, and Fourth’s enhanced productivity tools. This fully integrated system will help both companies manage the employee lifecycle from the start of the hiring process through onboarding to scheduling, paying, engaging, and ultimately retaining their employees.

Fourth has helped thousands of businesses across the hospitality and retail sectors significantly improve their workforce management capabilities, creating seamless contact between employee and employer throughout the pandemic and helping businesses implement transparent furlough protocols. This has been a difficult time for many businesses, and the need to improve this area has been made clear to most company leaders.

Sebastien states, “The importance of fast, seamless, and transparent communication between employer and employee couldn’t be more important going forward out of the pandemic. Greater reliance on technology that can bring forth this evolution is going to be of high importance, and that’s why both TPRG and Holland & Barrett have decided now is the time to work with Fourth.” This technology and expertise are precisely what Holland & Barrett and TPRG will benefit from for their respective companies for the foreseeable future.

When asked about choosing Forth to help manage their workforce software, Caroline Kitcher, CPO for Holland and Barrett says “Following the pandemic, improving our colleague’s experience has been on the top of our priority list, and so we looked to Fourth to help us advance the way we use HR technology to support our colleagues about their employment lifecycle, as well as providing the business with powerful MI and insights. Fourth’s tech platform and initiatives will help us transform our colleague’s experience for the better, enabling change and agility to our growing workforce, and we look forward to seeing its positive impact.”

Laura Keane from TPRG also spoke about working with Fourth, commenting that “At TPRG, we’ve been looking for a way to rejuvenate and replace complex systems and processes with an up to date and modern workforce management system; I’m pleased to say we’ve found that with Fourth. We’re looking forward to seeing how Fourth’s tech helps to empower our employees to succeed with the new workforce management system, its functionalities, and capabilities.”

Read More:

Presently most businesses should be thinking about following a similar route to ensure that staff and their management services are updated to match the new technologically advanced workplace we have seen develop during the lockdown. It would seem Fourth is a Company to look into for those that want to improve this area, especially if you still want a fully mobile workforce moving forward as this is a fully cloud-based service. It would be good to think that popularity shows quality as Fourth has become very popular with large brands including Tesco, Pizza Express, and Selfridges.

Click here to discover more of our podcasts

For more news from Top Business Tech, don’t forget to subscribe to our daily bulletin!

Follow us on LinkedIn and Twitter

Erin Laurenson

Multimedia Content Producer for TBTech

Overcoming the Obstacles to AI Adoption

Kit Cox • 02nd May 2024

The power of AI combined with suitable use cases and a robust implementation plan can help businesses to radically reduce the time spent on manual, repetitive tasks, and allow teams to prioritise value-added work. But in all the excitement, it’s evident that many businesses are held back by inertia, and a lack of understanding about...

Overcoming the Obstacles to AI Adoption

Kit Cox • 02nd May 2024

The power of AI combined with suitable use cases and a robust implementation plan can help businesses to radically reduce the time spent on manual, repetitive tasks, and allow teams to prioritise value-added work. But in all the excitement, it’s evident that many businesses are held back by inertia, and a lack of understanding about...

How Predictive AI is Helping the Energy Sector

Colin Gault head of product at POWWR • 29th April 2024

In the past year or so, we have seen the emergence of many new and exciting applications for predictive AI in the energy industry to better maintain and optimise energy assets. In fact, the advances in the technology have been nothing short of rapid. The challenge, though, has been in supplying the ‘right’ data to...

How Predictive AI is Helping the Energy Sector

Colin Gault head of product at POWWR • 29th April 2024

In the past year or so, we have seen the emergence of many new and exciting applications for predictive AI in the energy industry to better maintain and optimise energy assets. In fact, the advances in the technology have been nothing short of rapid. The challenge, though, has been in supplying the ‘right’ data to...

Cheltenham MSP is first official local cyber advisor

Neil Smith Managing Director of ReformIT • 23rd April 2024

ReformIT, a Managed IT Service and Security provider (MSP) based in the UK’s cyber-capital, Cheltenham, has become the first MSP in the local area to be accredited as both a Cyber Advisor and a Cyber Essentials Certification Body. The Cyber Advisor scheme was launched by the Government’s official National Cyber Security Centre (NCSC) and the...

How we’re modernising BT’s UK Portfolio Businesses

Faisal Mahomed • 23rd April 2024

Nowhere is the move to a digitised society more pronounced than the evolution from the traditional phone box to our innovative digital street units. Payphone usage has dropped massively since the late 1990s/2000s, with devices and smart phones replacing not only communication access, but the central community points that the payphones once stood for. Our...

How we’re modernising BT’s UK Portfolio Businesses

Faisal Mahomed • 23rd April 2024

Nowhere is the move to a digitised society more pronounced than the evolution from the traditional phone box to our innovative digital street units. Payphone usage has dropped massively since the late 1990s/2000s, with devices and smart phones replacing not only communication access, but the central community points that the payphones once stood for. Our...

What is a User Journey

Erin Lanahan • 19th April 2024

User journey mapping is the compass guiding businesses to customer-centric success. By meticulously tracing the steps users take when interacting with products or services, businesses gain profound insights into user needs and behaviors. Understanding users’ emotions and preferences at each touchpoint enables the creation of tailored experiences that resonate deeply. Through strategic segmentation, persona-driven design,...