News

Cheltenham MSP is first official local cyber advisor

ReformIT, a Managed IT Service and Security provider (MSP) based in the UK’s cyber-capital, Cheltenham, has become the first MSP in the local area to be accredited as both a Cyber Advisor and a Cyber Essentials Certification Body. The Cyber Advisor scheme was launched by the Government’s official National Cyber Security Centre (NCSC) and the...
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How we’re modernising BT’s UK Portfolio Businesses

Nowhere is the move to a digitised society more pronounced than the evolution from the traditional phone box to our innovative digital street units. Payphone usage has dropped massively since the late 1990s/2000s, with devices and smart phones replacing not only communication access, but the central community points that the payphones once stood for. Our...
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How we’re modernising BT’s UK Portfolio Businesses

Nowhere is the move to a digitised society more pronounced than the evolution from the traditional phone box to our innovative digital street units. Payphone usage has dropped massively since the late 1990s/2000s, with devices and smart phones replacing not only communication access, but the central community points that the payphones once stood for. Our...
177

What is a User Journey

User journey mapping is the compass guiding businesses to customer-centric success. By meticulously tracing the steps users take when interacting with products or services, businesses gain profound insights into user needs and behaviors. Understanding users’ emotions and preferences at each touchpoint enables the creation of tailored experiences that resonate deeply. Through strategic segmentation, persona-driven design,...
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From Shadow IT to Shadow AI

Mark Molyneux, EMEA CTO from Cohesity, explains the challenges this development brings with it and why, despite all the enthusiasm, companies should not repeat old mistakes from the early cloud era.
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Fixing the Public Sector IT Debacle

Public sector IT services are no longer fit for purpose. Constant security breaches. Unacceptable downtime. Endemic over-spending. Delays in vital service innovation that would reduce costs and improve citizen experience.
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Best of tech to meet at VivaTech in May

A veritable crossroads for business and innovation, VivaTech once again promises to show why it has become an unmissable stop on the international business calendar. With its expanding global reach and emphasis on crucial themes like AI, sustainable tech, and mobility, VivaTech stands as the premier destination for decoding emerging trends and assessing their economic...
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Why OEMs need to Kick Digital Transformation into Gear

James Smith, Head of Client Services, and Chris Hanson, Head of Data at One Nexus explain why it is vital for OEMs to empower their dealer networks with the information to tap into new revenue streams while reinforcing the customer relationships required to retain loyalty in a fast-changing market.
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Enabling “Farm to Fork” efficiency between supermarkets & producers

Today, consumers across the UK are facing a cost of living crisis. As a result, many retailers and supermarkets are striving to keep their costs down, so that they can avoid passing these onto shoppers. Within this, one area that is increasingly under scrutiny for many organisations surrounds how to improve supply chain efficiency. This...
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Addressing Regulatory Compliance in Government-Owned, Single-Use Devices

Corporate-owned single-use (COSU) devices, also known as dedicated devices, make work easier for businesses and many government agencies. They’re powerful smart devices that fulfil a single purpose. Think smart tablets used for inventory tracking, information kiosks, ATMs, or digital displays. But, in a government setting, these devices fall under strict regulatory compliance standards.
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Advantages of Cloud-based CAD Solutions for Modern Designers

Say goodbye to the days of clunky desktop software chaining us to specific desks. Instead, we’re stepping into a new era fueled by cloud CAD solutions. These game-changing tools not only offer designers unmatched flexibility but also foster collaboration and efficiency like never before!
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Harnessing IoT Technology for Stolen Vehicle Recovery

The battle between car thieves and those committed to preventing vehicle theft is an ongoing struggle. Every day in the UK, an average of 159 cars are stolen, and the culprits are often professional gangs of thieves. This figure represents a 20% increase from the previous year in 2022. In this high-stakes game, the role...
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What are Multi-core Safety-Critical Avionics?

A multi-core processor is a type of central processing unit that integrates multiple individual processing units onto a single chip. It supports different cores executing their tasks simultaneously, for quick and enhanced overall performance. Multi-core processors nowadays support safety-critical avionics. Find out more about what multi-core processors are, what multi-core safety-critical avionics are, and how...
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Why Transition from 4G to 5G+ vRAN/O-RAN?

The journey from legacy to 5G doesn’t have to be off-putting. It is a process that, if approached strategically, can make your company a pioneer in the digital age. Virtual and Open RAN, which come with broader choices of technology options and greater flexibility, are giving service providers greater opportunity as they transition their networks....
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A three-step strategy to better energy management

As energy costs have continued to rise, the need for better energy management has increasingly been discussed in boardrooms up and down the land. However, it is often difficult for internal advocates to justify the ROI of such projects due to the insufficiency or inaccuracy of the data available. So much so that Garner suggests...
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Importance of a Zero Trust Approach to GenAI

In an era where machine-generated media holds increasing influence over how we communicate, live, and learn, ensuring accountability will be paramount. Holistically integrating Zero Trust security spanning authentication, authorisation, data validation, process oversight and output controls will be vital to ensure such systems are safeguarded as much as possible against misuse. But what would Zero...
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