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James Smith, Head of Client Services, and Chris Hanson, Head of Data at One Nexus explain why it is vital for OEMs to empower their dealer networks with the information to tap into new revenue streams while reinforcing the customer relationships required to retain loyalty in a fast-changing market.
For many, a new year is synonymous with resolutions. I also see it as a time to think about the top technology considerations to prioritize going forwards. The holiday break gives me time to digest and reflect on the evolving technology landscape. It gives me a framework to build on, helping to open more rewarding discussions with our partners and customers in the new year.
Digital transformation is relevant for any organisation that wants to enhance customer experiences, optimise operations and remain competitive in an increasingly technology-driven world. Increasingly many of these applications take place out in the field.
Digital transformation is relevant for any organisation that wants to enhance customer experiences, optimise operations and remain competitive in an increasingly technology-driven world. Increasingly many of these applications take place out in the field.
ArrowXL Hits Connectivity and Security Targets with Node4’s SD-WAN and SOC Solution
Post-pandemic, working life is far from a walk in the park for today’s IT and operational leaders.
Much has been written about the challenges of digital transformation in the maritime industry. Generalised value statements like “sluggish”, “resistance” and even “unsuccessful” have been tacked onto the topic like barnacles on the bottom of a vessel. But nobody would now deny that the future of the maritime industry depends on digitalisation. Overcoming maritime’s digital barriers should not be down to one individual or organisation. Instead, ship managers, owners, operators, ports, seafarers and tech companies need to work better together if the industry wants to make digital transformation happen. This is vital if the industry is to operate smoothly, efficiently and sustainably.
Many IT leaders include Cloud technology as a critical part of their digital transformation strategy, with investment in the Cloud expected to continue to boom in 2023.
Implementing Aqilla accounting software has not only helped Ryedale achieve business improvement goals but has also made a major contribution to reducing business expenditure.
BT’s new Partner Advisory Board will help accelerate digital transformation among UK businesses
We have witnessed a rapid expansion of initiatives and projects to assist digital transformation in recent years, but, the rate of digitisation will never be as sluggish as it is today. All companies want to be digitally transformed, but 55% say their digital strategies, as they stand, can’t keep up with their businesses.
In a time of increasingly sophisticated AI-enabled bots and sales automation platforms, it is vital to ensure digital transformation enables rather than replaces customer relationships, insists John Cheney, CEO, Workbooks.
In a time of increasingly sophisticated AI-enabled bots and sales automation platforms, it is vital to ensure digital transformation enables rather than replaces customer relationships, insists John Cheney, CEO, Workbooks.
From customer interactions to the workplace itself, during Covid-related disruption many businesses have been forced to ‘press the button’ to execute their digital plans much quicker than they had originally intended.
According to a McKinsey research report, 70% of enterprises that had taken on digital transformation reported in 2020 that their momentum had stalled. It is worth understanding the reasons–culture or scale for example–causing the slowdown as the payoffs from digital transformation can be impressive. It can lead to more efficient operations, with enterprises enjoying autonomy beyond their operations. An entire ecosystem with data transparency functions more smoothly as inefficiencies are easier to pinpoint and fix. It’s not easy and sometimes calls for specialised technology, especially in harsh working environments, such as field services and manufacturing.
As Simon Hill, Head of Legal & Compliance, Certes Networks insists, it is time for CISOs to take a lead role in the Digital Transformation process – or risk being side-lined for good.
Continuing a nearly 20-year customer relationship, Node4 delivers a centralised IT procurement, self-service IT helpdesk support, Microsoft356 roll-out and hosted cloud environment to Places Leisure.