Tag Archives: eCommerce

Travel industry, ‘check-in’ on cart abandonment

People are not loyal to travel brands now – they can’t afford to be. With the right deal and customer experience, there is an opportunity to capture the huge number of customers who will be shopping for their summer deals this month and beyond.

Supply Chain Commerce & The Green Imperative

We are in the midst of a real-time, seismic shift as consumers transform expectations of global supply and demand models. The pandemic exposed the fragility of many supply chain networks. An inability to sense and dynamically adjust to shifting demand signals, consumer preferences, labour requirements, transportation, storage, inventory and trade policy changes caused havoc to economies and brands around the world.

How tech firms can manage a globally distributed workforce

For employees, remote working provides far greater work/life balance and fits the requirements of modern workers much better.
This has all given rise to globally distributed workforces. But managing such a workforce can be challenging. Here are our five main tips on doing so successfully.

SMEs must prepare for the next cyber attack?

Ultimately, leave nothing to chance. Always expect an attack to happen, as cybercriminals are constantly looking for that open entryway. SMEs cannot afford to leave the door open. One negative experience can damage your customer relationships, reputation and overall business health. In this constant game of cat and mouse, we all need to be on our guard.

Micro-fulfilment and Opportunistic Retail

James Hyde, Chief Product Officer & Founder, James and James Fulfilment ,explains how cloud based business intelligence led fulfilment is delivering the agility required to enable truly opportunistic retail.

Embracing the potential of clienteling

Retailers are just about keeping up with the terminology for the customer experience market – some broadly accepted buzzwords within CX circles include omnichannel, clienteling, assisted sales, and endless aisle. But it’s retailers’ interpretation of these terms which is proving more of a challenge.

Is your business ready for Headless Commerce?

Sam Van Hees, co-founder & CMO of Instant Commerce, a frontend as a service solution which enables any eCommerce brand to build a high-end headless storefront, explores the top seven signs your ecommerce business is ready to make the switch to headless commerce.

Embracing the value of AI for payments

George Ralchev is the Head of Security at emerchantpay, a leading global payment service provider. In this article, George explores the value of AI in today’s payments and retail landscape with a particular focus on how merchants can ensure that their security capabilities are innovating alongside growing digitization in payments and consumer shopping patterns.