Cloud

Thinking beyond the cloud

The action plan and sequence of moving beyond the cloud should become a step-by-step road map to transform the enterprise with a clear business case and case for change. Whilst the plan by its nature will be different for each enterprise, the end goal is the same as it is your business is unique, not...

Why CRM (still) fails

CRM is a core component of the operational toolkit – even SME adoption levels have now reached 79%, according to a recent survey from Workbooks. And yet, CRM success rates are still too low. For every business achieving phenomenal business transformation, another will have wasted resources and seen zero return.  As a mature market, there are...

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